ACC selects SumTotal’s Aspen suite to improve staff training nationwide

New Zealand’s injury prevention, rehabilitation and compensation agency adopts e-learning strategy to improve efficiency and staff training

(22 June 2004) The Accident Compensation Corporation (ACC), which handles approximately 1.5 million personal injury claims a year, has selected Click2learn (now SumTotal)’s Aspen Enterprise Productivity Suite to manage, track and deliver training to 2,200 employees across 40 branch and service centres nationwide. As a Crown entity, ACC is responsible for providing 24-hour injury cover entitlements including medical and rehabilitation services, case management, income replacement and injury prevention services. According to ACC’s e-Learning manager, Deborah Ebbett, the decision to purchase the Aspen Learning Management System (LMS) is the organisation’s first step to incorporate the ‘e’ into learning, and is pivotal in ongoing training in legislation and in meeting compliance obligations. "ACC services a broad range of stakeholders and communities, all of which have complex needs. Incorporating e-learning as part of our organisation’s learning strategy will help to grow the skills and capabilities of our staff while ensuring these diverse stakeholders get the best possible customer service," she said.

For more information, contact us at email@sumtotal.com.au